Tim T. in Mound
I mailed the check today. The reason for the extra payment is that we could not be more pleased with the work and we know that you encountered unexpected conditions that had to add to your cost. If nothing else, it made the job more difficult for your workers. Despite that, you stayed close to your estimate in the final bill and your crew was pleasant and made sure the job was done right. They were meticulous in their work. Please add this to your profit (or reduce your loss). If you prefer, give some or all to your crew as our tip. We had several contractors look at the job before Becky noticed Frank working in the neighbourhood and asked him to bid the job. Others refused to do it, trying to sell us a new driveway instead. Others never showed up to bid. Frank came over immediately, told us that a repair could be done without full replacement and gave us a very reasonable bid. This was followed by doing the work when promised and staying with it until it was properly finished. Again, we could not have been more pleased and would recommend you highly to others. Service, quality and value of this type are rare commodities today (unfortunately).
Sheri H. in Eden Prairie
Offered a great price, excellent customer service--kept us informed throughout the rainy season--and we will hire them again for any landscaping project we would have in the future!
Review by a Homeowner in Watertown
Only one of 4 that contacted us from Home Advisor. He kept us informed from the first contact through the finished job . Our boulder wall looks good.
Review by Susan T. in Eden Prairie
Best price and excellent job. Trustful and would like to hire them again
Review by Leland S. in Chanhassen, MN
Attentive to customer requests. Fast excellent quality.
Homeowner in Carver, MN
Great people to work with - we love our patio!
Doug J. in Mound, MN
Excellent work and very reliable. Estimate was the same as final cost. Great value for the money.
Gary R. in Chanhassen , MN
Very reliable. Did exactly what he said, when he said, in the manner he said. Great work, and great value.
I have known Frank Long for over 20 years, meeting him as my paver guy. He first came to me working for a company...! requested their best man for my job. They sent me Frank Long. Through the years many things we're done at my home at 3040 Highview Lane, Mound. I was hooked after the first job. He did incredible work, and as I had more things done, I would only have Frank do it. He is as honest as they come....actually maybe even more than he should be...he came back when ever I needed adjusting, in warranty and after warranty. No other contractor would do that...and I haven't run into another one since. I just recently moved from that residence and relocated in Florida. I gave the new owners names of the best folks around if they needed anything done...Frank Long was on the list. He did all these jobs for me at separate times: Main paver patio and stairs, Lake paver retaining wall and rip rap, Side 3 retaining walls, Patio 2 pavers, 2 retaining walls and walkway, 3 large tier paver retaining walls in the back of house. If you need to talk to me, or want anymore information, my contact info is: Carol Laurie [email protected] I loved the service!
Les and Barb Hexum
After struggling with poorly constructed brick steps, we finally connected with Frank Long of Integrity Landscape. He was able to figure out the problems and correct them, working diligently until things were put back together. We could not recommend him more highly, truly a man with integrity. Les and Barb Hexum Email: [email protected]
Tim and Monica Hanssen
1st of all Thank you! Monica and I are excited have our large multi-phase landscape project complete and now to have fresh sod to compliment our boulder wall project makes it a million dollar home in the yard alone, now we can fully realize the extent of your work and enjoy the new landscape design you created for us. Starting with four boulder walls, two with difficult access and two walls with impossible access unless you can come across a frozen lake with boulders which you accomplished (in February) with a smile on your face! Then to cap it off with a master boulder step was a creative solution that is unique and adds character to the masterful design we can now call our own. Your professionalism and expertise was consistent even with the Rain delays, you came through when it was dry enough for bobcat. And finished the project on time and as promised. You and your team took care of any loose ends and even through in some free work at the end to repair your bobcat tracks and leave us with a nice gravel path on the backside of our house. What was once an overwhelming and difficult lake bluff property without solution you have turned into an enjoyable and functional family landscaped yard. From the heavy equipment on the bluff and the calculated installation of your boulders on steep grade, your consideration with the drain tile pop ups and planning for water run off and our long term enjoyment of our property i would call this project a success from the price, the product and the end result giving credit to your company name. Please feel free to use us as a reference as you will be highly recommended. Tim and Monica Hanssen 4825 Minneapolis Avenue Minnetrista
I had Frank Long's company (Integrity Landscape) remove an old patio,build a boulder wall (mutli tiered) and lay pavers to complete my new 16' by 16' patio in 2015. Frank was great with communication about the process and timeline. My house sits on a clay and the prep work and warranty were essential to my decision on contractors. Frank's company did a great job completing the project on time and within budget. His eye for detail was incredible and I am very happy with the end result. Over the winter of 2015-2016, I did have some settling and one paver cracked with the movement of the area. This was resolved as promised as soon as the frost went out in 2016. Without being asked Frank called me and set up a time for adjustment. I am a very satisfied customer and would recommend Frank Long's company to anyone needing a landscape project completed on time,at a fair price, with fantastic workmanship and completed with Integrity. Sincerely, Chuck Monson 8719 Hillview Drive East St. Bonifacius, MN 55375
Frank Long has done several landscaping projects for me. Only one time I experienced a little settling and even after 3 years Frank came back and repaired it @ ''NO CHARGE". This last project that Frank completed for me was about 12 years ago, which consisted of retaining walls, walk ways and multiple steps and is still in very good condition. If I had another landscaping project to do Frank would be my first choice. He does quality work.
T.J. Skinner Management Team Mound True Value
We at True Value Hardware in Mound, MN have known and referred Frank to Customers for a number of years. We refer Frank frequently because of his high standards, honesty, dependability and reliability. We have never received a complaint from the customers we have recommended Frank to, only positive feedback. Please feel free to contact me if you have further questions regarding Frank.
Integrity installed a paver stone patio for us. Frank was very upfront about timing and costs and stuck to his word. His crew was courteous and worked hard. The patio turned out beautifully.
Frank was honest and accurate about predicting when he would be able to start and finish the job. He and the men who work with him are courteous and hardworking. They did an impeccable job on our patio and we would hire them again.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value